Privacy Policy

Effective Date: 09th Oct 2014

Roopantaran ("we," "our," or "us") values your privacy and is committed to safeguarding the personal information you provide to us. This Privacy Policy describes how we collect, use, disclose, and store your personal information when you visit our website, use the AumHum mobile application, or participate in our offline and online services, including yoga and meditation programs, psychiatric consultations, and educational offerings.

Please read this policy carefully. By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue the use of our services.

1. Information We Collect

We collect various types of information to offer and enhance our services:

1.1. Personal Data

When you interact with our website, app, or services, you may be required to provide personal data, including but not limited to:

Identification Details: Full name, contact information (email, phone number), date of birth, and gender.
Account Information: Username and password for your account on the AumHum app or other services.
Payment Information: Billing details such as credit card number, expiration date, and billing address (processed by third-party payment processors; we do not store credit card information directly).
Health Information: Data related to physical or mental health, provided voluntarily during program registration or psychiatric consultations, including physical fitness level, medical conditions, or wellness goals.

1.2. App and Website Usage Data

We collect certain data automatically when you use our app or website, including:

Device Information: IP address, device type, browser type, operating system, mobile network information, and app version.
Usage Logs: Actions performed within the app, such as meditation session history, journal entries, progress tracking, and interactions with instructors or psychiatric counselors.
Cookies and Similar Technologies: Cookies, web beacons, and similar technologies that collect information about your browsing behavior on our website and app (see Section 7 for details on cookie usage).

1.3. Location Data

With your consent, we may collect precise location information to offer personalized services such as location-based session recommendations or event notifications. You can control location tracking via your device’s settings.

1.4. Communications Data

We may collect records of correspondence when you contact us via email, phone, or the AumHum app’s messaging system, as well as communication preferences (opt-ins for newsletters, alerts, etc.).

2. How We Use Your Information

Roopantaran uses the information we collect for a variety of purposes:

2.1. Providing and Improving Services

To facilitate your participation in our yoga and meditation programs, psychiatric counseling, or educational workshops.
To monitor your progress within the AumHum app, such as tracking meditation practices, providing feedback, and suggesting personalized recommendations.
To conduct consultations, provide one-on-one guidance with instructors, or manage your health-related information during psychiatric consultations.

2.2. Transaction Processing

To process payments for classes, app subscriptions, consultations, or other paid services.
To send receipts, confirmations, and invoices related to your transactions.

2.3. Personalization

To customize content and resources provided through the AumHum app, such as suggesting specific meditation techniques, yoga practices, or mental health resources based on your preferences and history.
To provide personalized user experiences, including location-based recommendations or session scheduling.

2.4. Communication and Notifications

To send administrative communications, such as account updates, security alerts, and important notices.
To provide promotional content or newsletters if you have opted to receive them. You can unsubscribe at any time.

2.5. Legal and Compliance Obligations

To comply with applicable laws and regulations, including health and safety requirements.
To respond to legal requests, such as subpoenas, court orders, or other legal processes.

3. Sharing Your Information

We take the privacy of your personal data seriously and will only share it in limited circumstances:

3.1. Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business and services, such as:

Payment Processors: For secure transaction processing.
App Hosting and Data Storage Providers: For managing app infrastructure and data storage.
Marketing Platforms: For managing email communications and promotional content.

These third parties are obligated to protect your data and may not use it for purposes other than those specified by us.

3.2. Legal Compliance and Security

We may disclose personal information:

To comply with applicable laws, regulations, or legal processes.
To enforce our terms and policies, investigate fraud, or protect the safety of our users, staff, or the public.

3.3. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you if any such transfer occurs and ensure your rights continue to be protected.

4. International Data Transfers

Roopantaran operates globally, and your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your jurisdiction. However, we take appropriate measures to ensure your data is protected in accordance with this Privacy Policy.

5. Data Security

We use appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include:

Encryption: Data transmitted between your device and our servers is encrypted using secure protocols.
Access Controls: Only authorized personnel with a legitimate need have access to personal information.
Third-Party Audits: Our third-party service providers are required to maintain high-security standards.

Despite our best efforts, no method of data transmission or storage is completely secure. You acknowledge that any information you share is at your own risk.

6. Data Retention

We retain your information only for as long as is necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations. When no longer needed, we will securely delete or anonymize your personal data.

7. Cookies and Tracking Technologies

Roopantaran uses cookies and similar tracking technologies to:

Improve website functionality.
Understand and analyze user activity for service improvements.
Provide personalized advertising and content.

7.1. Types of Cookies

Essential Cookies: Necessary for the website and app to function properly.
Performance Cookies: Help us analyze usage patterns to improve our services.
Functional Cookies: Enable personalization and improved functionality, such as saving your preferences.
Advertising Cookies: Track user activity across websites to deliver targeted advertisements.

You may control cookies through your browser settings. Please note that disabling certain cookies may affect your user experience.

8. Your Rights

You have several rights regarding your personal data:

8.1. Right to Access

You may request access to the personal data we hold about you, including a copy of your data.

8.2. Right to Rectification

You have the right to request corrections to inaccurate or incomplete personal information.

8.3. Right to Erasure

You may request the deletion of your personal data, subject to our legal and operational obligations.

8.4. Right to Restriction

You may request that we restrict the processing of your personal data under certain conditions, such as when contesting the accuracy of the data.

8.5. Right to Data Portability

You may request to receive your data in a structured, commonly used, and machine-readable format and transfer it to another service provider.

8.6. Right to Object

You have the right to object to certain data processing, such as marketing activities. You may opt out of promotional emails by clicking the "unsubscribe" link.

8.7. Withdrawal of Consent

You may withdraw your consent to data processing at any time, where applicable. However, this does not affect the lawfulness of data processing prior to withdrawal.

9. Third-Party Links

Our website and app may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We recommend reviewing the privacy policies of any third-party websites you visit.

10. Children’s Privacy

Our services are intended for users aged 13 and above. We do not knowingly collect personal information from children under 13. If we become aware that a child has provided us with personal data, we will take steps to delete that information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal and regulatory reasons. Any changes will be posted on our website, and the "Last Updated" date will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at:

Roopantaran
Email: contact@roopantaran.org
Address: KHASRA NO 101, MI 102MI, Cantt, Gajiyawala, Dehradun, Uttarakhand 248003